Khidmah Data Breach Exposes 3K UAE User Records in 2025

HEROIC's DarkHive intelligence system discovered the Khidmah data breach, exposing 3,079 records. The breach occured in May 2025, affecting this prominent facilities management and property solutions provider based in Abu Dhabi, United Arab Emirates. The leaked data includes email addresses, usernames, full names, and gender information, putting UAE-based users at risk of targeted social engineering attacks.

Why This Is Dangerous

The combination of full names, email addresses, usernames, and gender data creates a detailed profile that attackers can use to craft convincing phishing emails and impersonation attacks. Facilities management companies like Khidmah often have access to physical premises and building access systems, making thier employees high-value targets for social engineering. Attackers who build a profile of a Khidmah user can impersonate them in communications with property managers, contractors, or government entities in the UAE.

What Was Exposed

• Email Address
• Username
• First Name
• Last Name
• Gender

Why This Matters

Even without passwords, this type of personally identifiable information breach enables targeted phishing, business email compromise, and identity fraud. In the UAE's tightly connected professional services sector, a breach of Khidmah user data can be used to target property owners, landlords, and facilities managers. The exposed names and email addresses can also be combined with data from other breaches in credential stuffing attacks, as attackers look for password reuse across seperate platforms. Users in the region who recieve unexpected outreach claiming to be from Khidmah or related organizations should be especially cautious.

How Database Breach Works

A database breach at a facilities management platform typically occurs through exploitation of vulnerabilities in the web application, unauthorized access through compromised administrator credentials, or exposure of an unsecured database endpoint. Once attackers access the backend database, they extract user records containing the stored personal information. This data is then posted on dark web forums or traded among cybercriminals for use in targeted fraud campaigns. Organizations handling sensitive user data in critical infrastructure sectors face particular pressure to maintain strong access controls and regular security audits.

Check If You Are Affected

HEROIC offers a free identity scanner that searches over 400 billion records, including data from breaches like Khidmah. Visit heroic.com to scan your email address and find out if your information was exposed.