INCIDENT RESPONSE
Act Quickly. Regain Control.
Rapid Response. Complete Recovery. Stronger Security.
Secure & Contain
Investigate & Eradicate
Restore
When you suspect—or confirm—a breach, time is critical.
Immediate Engagement & Containment
When you suspect—or confirm—a breach, time is critical. Our dedicated Incident Response team springs into action, isolating infected systems and stopping malicious activity. By quickly containing the threat, we limit the impact on your business and protect your most sensitive data.
Uncover the root cause and scope of the incident
Digital Forensics & Investigation
- How attackers infiltrated your environment
- The methods they used to move laterally or exfiltrate data
- Which assets were compromised or at risk
continuously monitor the global threat landscape
Threat Intelligence Integration
HEROIC’s Threat Intelligence team continuously monitors the global threat landscape. Once an incident is identified, our intelligence resources help:
- Pinpoint known adversaries and campaigns behind the breach
- Identify vulnerabilities exploited in your systems
- Recommend countermeasures aligned with the specific threat actor’s playbook
Remove malicious artifacts
Remediation & Recovery
After containment, we work closely with your internal teams to remove malicious artifacts, patch vulnerabilities, and rebuild affected systems. Our strategic approach includes:
- Malware Removal: We cleanse all endpoints and servers of malicious code and backdoors.
- Systems Restoration: We help restore business-critical assets to a safe, pre-incident state.
- Policy & Configuration Updates: We strengthen your security posture by updating configurations, implementing zero-trust architecture, and refining policies to prevent repeat incidents.
Work with a proven IR Leader
Ransomware & Data Extortion
Isolate attacks, remove ransomware, and recover systems without paying threats.
Account & Identity Compromise
Data Breaches & Theft
Insider & Persistent Threats
DDoS & Service Disruptions
Malware & Cloud Security Incidents
Don’t Wait for a Breach to Get Worse. Be prepared when danger hits.
We deploy state-of-the-art endpoint protection and EDR (Endpoint Detection & Response) tools that continuously watch for and respond to suspicious activity—at scale. This ensures faster detection of breaches and automated blocking of malicious actions.
Recent Breached Data HEROIC has Recovered for millions
GameReplays
In September 2018, GameReplays, a U.S.-based international online community focused on real-time strategy (RTS) and first-person shooter (FPS) games, experienced a data breach that affected 269,088 users. The compromised information included email addresses and MD5 password hashes. This incident highlights the critical need for modern encryption standards and robust cybersecurity protocols to safeguard user credentials effectively.
CHEATS
In March 2018, CHEATS, a U.S.-based e-commerce platform specializing in gaming-related products, experienced a data breach affecting 125,092 users. The compromised information included email addresses and plaintext passwords. This incident highlights the critical need for robust cybersecurity measures, including secure password storage and encryption, to safeguard user data from unauthorized access.
Telegram Godeless Cloud Reborn April 15 by .boxed.pw
On April 15, 2025, a stealer log titled Godeless Cloud Reborn was shared via a Telegram channel. The log exposed roughly 6,000 email addresses, along with plaintext passwords, usernames, homepage URLs, IP addresses, and system information from the affected devices. This breach highlights the critical importance of implementing strong cybersecurity practices to defend against stealer malware.
Amesforum24
In October 2017, Amesforum24, a now-defunct German forum website, suffered a data breach that impacted 76,694 users. The compromised data included email addresses and plaintext passwords. The use of plaintext password storage significantly heightened the security risk, making user accounts more vulnerable to unauthorized access and credential stuffing attacks.
FICO Foods
In June 2022, FICO Foods, a Kuwait-based e-commerce platform and corporate website, suffered a data breach exposing approximately 140 thousand records containing over 8,000 unique email addresses, phone numbers, usernames, full names, and MD5 hashed passwords. Proper cybersecurity measures are essential to protect sensitive information from unauthorized access.
FlexyStore
In January 2023, FlexyStore, a UK-based e-commerce platform integrating physical retail with digital sales, suffered a data breach exposing approximately 6 million records containing around 10,000 unique email addresses, phone numbers, user names, full names, and bcrypt hashed passwords. This highlights the critical importance of implementing robust cybersecurity measures to safeguard sensitive information and prevent unauthorized access in today's increasingly digital world.
Ye Mao System Engineering
In November 2017, Ye Mao System Engineering, a Taiwan-based company specializing in industrial equipment and solutions for logistics, warehousing, and facility management, suffered a data breach that impacted 87,775 users. The compromised data included email addresses and plaintext passwords. This incident highlights the critical importance of encrypting user credentials and adopting strong security protocols to mitigate the risk of data exposure.
Tintenprofi
In 2018, Tintenprofi, a Swiss online retailer specializing in printer supplies and related products, suffered a data breach that affected approximately 90,026 users. The exposed data included email addresses and plaintext passwords. This breach highlights the critical importance of encrypting sensitive user data and implementing strong cybersecurity protocols to prevent unauthorized access and protect customer information.
Money Maker Group
In 2018, MMGP, a Russian forum dedicated to online earnings and investments, suffered a data breach affecting around 108,000 unique records. The exposed data includes email addresses and plaintext passwords. Storing passwords without encryption exposes users to significant security risks. Strong cybersecurity measures are essential to protect sensitive user data and maintain platform integrity.
Admission Ads
In July 2018, Admission Ads, a Pakistan-based online platform that compiles and shares admission advertisements from educational institutions across the country, experienced a data breach that affected 157,587 users. The compromised data included email addresses and plaintext passwords. This incident highlights the critical need for organizations to implement secure password storage mechanisms and robust cybersecurity protocols to safeguard user information.
4oem.ru
In July 2017, 4oem.ru, a now-defunct Russian e-commerce site focused on printer consumables like toner and ink cartridges, experienced a data breach affecting around 392,313 users. The exposed data included email addresses and MD5-hashed passwords. Although MD5 hashing provides some level of protection, it is considered outdated and vulnerable to brute-force attacks, underscoring the need for modern encryption standards and robust cybersecurity practices.
9.130-73-188.telenet.ru
In August 2018, the subdomain 9.130-73-188.telenet.ru, associated with the Russian telecommunications provider Telenet, experienced a data breach that affected approximately 41,517 users. The compromised information included email addresses and passwords hashed using the MD5 algorithm. Given MD5’s known vulnerabilities to collision and cracking attacks, this incident highlights the importance of adopting stronger encryption standards and proactive cybersecurity measures.
AlternOS
In August 2018, AlternOS, a now-defunct German website that provided IT services, suffered a data breach that exposed the personal data of approximately 853,143 users. The compromised information included email addresses and plaintext passwords. Storing passwords in plaintext poses a severe security risk, emphasizing the necessity for organizations to implement proper encryption techniques and robust cybersecurity protocols.
Académie de Versailles
In August 2018, the official website of the Académie de Versailles—a distinguished French institution devoted to promoting moral sciences, literature, and the arts—suffered a data breach that affected 102,426 users. The compromised data included email addresses and MD5 password hashes. This breach underscores the importance of adopting up-to-date encryption standards and implementing strong cybersecurity practices to protect sensitive user information.
CD Projekt
In August 2018, the official platform of CD Projekt, a prominent Polish company known for its video game development and publishing operations, experienced a data breach that affected approximately 623,006 users. The exposed data included email addresses and plaintext passwords. This incident underscores the importance of encrypting sensitive data and maintaining strong cybersecurity defenses to protect user privacy and prevent unauthorized access.
Ákos Kovács
In August 2018, the official online platform of Ákos Kovács, a well-known Hungarian singer, songwriter, composer, and producer, experienced a data breach affecting 42,162 users. The compromised information included email addresses and MD5 password hashes. This breach highlights the importance of employing stronger, modern encryption methods to better protect user credentials from potential cyber threats.
Actualidad Gubernamental
In August 2018, Actualidad Gubernamental, a professional journal based in Peru that covers government affairs and public policy, suffered a data breach that impacted 10,266 users. The compromised data included email addresses and plaintext passwords. The exposure of unencrypted credentials in this incident underscores the ongoing need for secure password storage practices, such as hashing and salting.
Affluent Trade Management
In July 2020, Affluent Trade Management, a U.S.-based company formerly active in the herbal supplement sector, suffered a data breach that affected 151,368 users. The compromised information included email addresses and password hashes stored using both pH pass and MD5 algorithms. This breach underscores the importance of using modern, secure hashing standards and comprehensive cybersecurity measures to protect sensitive user data.
Fireworks Food
In May 2023, Fireworks Foods, an Australian e-commerce platform specializing in authentic Mexican food products, suffered a data breach exposing approximately 22 thousand records containing over 18,000 unique email addresses, usernames, full names, IP addresses and bcrypt or MD5 hashed and salted passwords. Proper cybersecurity measures are crucial for protecting such sensitive information and preventing further breaches or misuse of credentials.
AnuntulMagic.ro
In November 2017, AnuntulMagic.ro, a Romanian-based classified ads platform known for offering extensive ad distribution services across multiple channels, suffered a data breach that impacted 124,137 users. The compromised data included email addresses and plaintext passwords. The use of plaintext password storage significantly weakened account security, exposing affected users to a high risk of credential theft and reuse.
Get Started
Need immediate assistance?
Call our 24/7 Incident Response hotline at 1-800-613-8582 for emergency support.
Incident Response | Primary
A cyberattack can escalate in minutes—don’t wait. HEROIC’s 24/7 Emergency Incident Response Team is standing by to contain threats, stop further damage, and restore your business fast. Whether you’re facing ransomware, data theft, or a critical system compromise, our experts take immediate action to neutralize the attack and protect your assets.
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