INCIDENT RESPONSE
Act Quickly. Regain Control.
Rapid Response. Complete Recovery. Stronger Security.
Secure & Contain
Investigate & Eradicate
Restore
When you suspect—or confirm—a breach, time is critical.
Immediate Engagement & Containment
When you suspect—or confirm—a breach, time is critical. Our dedicated Incident Response team springs into action, isolating infected systems and stopping malicious activity. By quickly containing the threat, we limit the impact on your business and protect your most sensitive data.
Uncover the root cause and scope of the incident
Digital Forensics & Investigation
- How attackers infiltrated your environment
- The methods they used to move laterally or exfiltrate data
- Which assets were compromised or at risk
continuously monitor the global threat landscape
Threat Intelligence Integration
HEROIC’s Threat Intelligence team continuously monitors the global threat landscape. Once an incident is identified, our intelligence resources help:
- Pinpoint known adversaries and campaigns behind the breach
- Identify vulnerabilities exploited in your systems
- Recommend countermeasures aligned with the specific threat actor’s playbook
Remove malicious artifacts
Remediation & Recovery
After containment, we work closely with your internal teams to remove malicious artifacts, patch vulnerabilities, and rebuild affected systems. Our strategic approach includes:
- Malware Removal: We cleanse all endpoints and servers of malicious code and backdoors.
- Systems Restoration: We help restore business-critical assets to a safe, pre-incident state.
- Policy & Configuration Updates: We strengthen your security posture by updating configurations, implementing zero-trust architecture, and refining policies to prevent repeat incidents.
Work with a proven IR Leader
Ransomware & Data Extortion
Isolate attacks, remove ransomware, and recover systems without paying threats.
Account & Identity Compromise
Data Breaches & Theft
Insider & Persistent Threats
DDoS & Service Disruptions
Malware & Cloud Security Incidents
Don’t Wait for a Breach to Get Worse. Be prepared when danger hits.
We deploy state-of-the-art endpoint protection and EDR (Endpoint Detection & Response) tools that continuously watch for and respond to suspicious activity—at scale. This ensures faster detection of breaches and automated blocking of malicious actions.
Recent Breached Data HEROIC has Recovered for millions
Zen-Pictures
In March 2018, Zen-Pictures, a Japanese niche studio that produces and distributes superheroine-action drama movies—typically featuring anime-style costumes, tokusatsu effects, and adult collectible videos—suffered a data breach that affected 135,355 users. The compromised data included email addresses and MD5 password hashes. Users should update their passwords on any accounts using similar credentials and be cautious with platforms still using outdated encryption methods like MD5.
VIPCHECKER
In 2020, VIPCHECKER, a Russian-based specialized account-checking service for Minecraft, suffered a data breach that impacted 986,455 users. The compromised data included usernames and passwords stored in both plaintext and SHA-1 hashed formats, significantly increasing the risk of account takeover and credential stuffing attacks.
Allp2ptv
In August 2018, Allp2ptv, a now-defunct Chinese all-sided live P2P sports TV schedule site offering comprehensive programming information for P2P online TV, suffered a data breach that affected 100,328 users. The compromised data included email addresses and MD5 password hashes. Users should update any reused credentials and avoid using services that rely on insecure hashing methods like MD5.
USTVNow
In August 2018, USTVNow, a U.S.-based live TV streaming service designed primarily for American expatriates, military personnel abroad, and patriotic viewers to access U.S. broadcast and cable channels legally, suffered a data breach that affected 474,077 users. The compromised data included email addresses and plaintext passwords. Users should update their passwords immediately and avoid using the same credentials across multiple platforms to reduce the risk of further compromise.
Akpr.ru
In August 2018, Akpr.ru, a Russian B2B agency based in Moscow, suffered a data breach that affected 108,624 users. The compromised data included email addresses and MD5 password hashes. Users should change any reused passwords and seek out services that implement modern, secure password hashing algorithms to better protect their credentials.
Pleqq
In June 2025, a Single Sign-On (SSO) login portal for Pleqq, a Netherlands-based service, suffered a data breach that impacted 218,423 users. The compromised data included email addresses, usernames, pHpass password hashes, and dates, potentially allowing attackers to correlate credentials or attempt brute-force cracking of hashed passwords.
Work.shop
In August 2018, Work.shop, a subdomain under the main Shop.com domain owned by Market America, Inc.—a U.S.-based e-commerce and cashback platform—suffered a data breach that affected 62,690 users. The compromised data included email addresses and plaintext passwords. Users should immediately change any reused credentials and be cautious of phishing attempts following such exposures.
infoBiker
In November 2022, infoBiker, an Argentinan news and community hub for cycling enthusiasts, suffered a data breach impacting approximately 32,000 records. The exposed data included over 19,000 unique email addresses, phone numbers, full names, and MD5 hashed passwords. Proper cybersecurity measures are essential to protect sensitive user information and prevent future breaches from occurring.
Seer
In 2018, Seer suffered a data breach affecting approximately 69 thousand unique records. The exposed data includes email addresses and plaintext passwords. Implementing strong encryption and secure storage practices is crucial to prevent unauthorized access and protect sensitive data.
MZ Online Market
In August 2024, MZ Online Market, a general e-commerce platform based in Myanmar, suffered a data breach that impacted 8,320 users. The compromised data included email addresses, full names, and physical addresses, potentially exposing users to identity theft and targeted scams. This incident highlights the critical need for robust cybersecurity measures to protect organizational and user information in national industry platforms.
Applebee Books
In August 2018, Applebee Books, a South Korean e-commerce portal and publisher specializing in children’s educational books and toys, suffered a data breach that affected 63,728 users. The compromised data included email addresses and MySQL password hashes. Users should update any passwords reused on other services and be aware that weak or outdated hashing algorithms can still expose accounts to cracking attempts.
Abcguionistas
In August 2018, Abcguionistas, a Spain-based international screenwriting community and training platform headquartered in Madrid, suffered a data breach that affected 100,124 users. The compromised data included email addresses and plaintext passwords. Users should immediately update any reused passwords and adopt stronger credentials for future use.
Infiniton
In March 2023, Infiniton, a Spanish e-commerce platform specializing in home furniture and appliances, suffered a data breach affecting approximately 29,000 records. The exposed data includedne nearly 28,000 unique email addresses, full names, and genders. Proper cybersecurity measures are crucial to protect sensitive user information and safeguard online platforms from potential breaches like this one.
Anhui Zhongyi Enterprise Management
In August 2018, Anhui Zhongyi Enterprise Management, a corporate site for a Chinese life-services management company in Anhui, suffered a data breach that affected 207,500 users. The compromised data included email addresses and MD5 password hashes. To stay secure, users should replace any reused credentials and prioritize platforms that follow modern encryption practices.
Norwegian Cruise Line
In August 2018, Norwegian Cruise Line, specifically the regional European (primarily German) travel-agent portal, suffered a data breach that affected 31,872 users. The compromised data included email addresses and MD5 password hashes. Users should update passwords and avoid using platforms that store data with outdated hashing algorithms like MD5.
Academy Fence Company
In August 2018, Academy Fence Company, a family-owned fencing supply retailer and installation business based in Orange, New Jersey, USA, suffered a data breach that affected 33,264 users. The compromised data included email addresses and MD5 password hashes. Since MD5 is outdated and insecure, affected users should update their passwords and ensure stronger protection across other platforms.
Poloniex
In April 2020, Poloniex, a US based cryptocurrency exchange and fintech platform, suffered a data breach affecting nearly 1 million records. The exposed data includes over 950,000 unique email addresses and plaintext passwords. Breaches involving financial platforms pose significant risks of fraud and unauthorized account access. Strong encryption and strict cybersecurity protocols are vital to protect user assets and maintain trust.
I Need a Job
In August 2022, I Need a Job, a US-based job-seeking platform, suffered a data breach affecting approximately 35,000 records. The exposed data included roughly 1500 unique email addresses, phone numbers, full names, and MD5 hashed passwords. Proper cybersecurity measures are crucial to protect sensitive user information and safeguard online platforms from potential breaches like this one.
IndianAthletics
In February 2023, the website for the Athletics Federation of India suffered a data breach impacting approximately 18 million records. The exposed data included nearly 192,000 unique email addresses, usernames, full names, phone numbers, IP addresses, physical addresses, and either PHPass hashed, bcrypt hashed, or plaintext passwords. Proper cybersecurity measures are crucial to protect sensitive user information and safeguard online platforms from potential breaches like this one.
RedLaser
In July 2024, RedLaser, a Bermuda-based retailer specializing in office supplies and computer equipment, suffered a data breach that impacted 1,312 users. The compromised data included email addresses, phone numbers, full names, geographic locations, physical addresses, and dates, exposing a broad set of personally identifiable information. This incident highlights the critical need for robust cybersecurity measures to protect organizational and user information in national industry platforms.
Get Started
Need immediate assistance?
Call our 24/7 Incident Response hotline at 1-800-613-8582 for emergency support.
Incident Response | Primary
A cyberattack can escalate in minutes—don’t wait. HEROIC’s 24/7 Emergency Incident Response Team is standing by to contain threats, stop further damage, and restore your business fast. Whether you’re facing ransomware, data theft, or a critical system compromise, our experts take immediate action to neutralize the attack and protect your assets.
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