INCIDENT RESPONSE
Act Quickly. Regain Control.
Rapid Response. Complete Recovery. Stronger Security.
Secure & Contain
Investigate & Eradicate
Restore
When you suspect—or confirm—a breach, time is critical.
Immediate Engagement & Containment
When you suspect—or confirm—a breach, time is critical. Our dedicated Incident Response team springs into action, isolating infected systems and stopping malicious activity. By quickly containing the threat, we limit the impact on your business and protect your most sensitive data.
Uncover the root cause and scope of the incident
Digital Forensics & Investigation
- How attackers infiltrated your environment
- The methods they used to move laterally or exfiltrate data
- Which assets were compromised or at risk
continuously monitor the global threat landscape
Threat Intelligence Integration
HEROIC’s Threat Intelligence team continuously monitors the global threat landscape. Once an incident is identified, our intelligence resources help:
- Pinpoint known adversaries and campaigns behind the breach
- Identify vulnerabilities exploited in your systems
- Recommend countermeasures aligned with the specific threat actor’s playbook
Remove malicious artifacts
Remediation & Recovery
After containment, we work closely with your internal teams to remove malicious artifacts, patch vulnerabilities, and rebuild affected systems. Our strategic approach includes:
- Malware Removal: We cleanse all endpoints and servers of malicious code and backdoors.
- Systems Restoration: We help restore business-critical assets to a safe, pre-incident state.
- Policy & Configuration Updates: We strengthen your security posture by updating configurations, implementing zero-trust architecture, and refining policies to prevent repeat incidents.
Work with a proven IR Leader
Ransomware & Data Extortion
Isolate attacks, remove ransomware, and recover systems without paying threats.
Account & Identity Compromise
Data Breaches & Theft
Insider & Persistent Threats
DDoS & Service Disruptions
Malware & Cloud Security Incidents
Don’t Wait for a Breach to Get Worse. Be prepared when danger hits.
We deploy state-of-the-art endpoint protection and EDR (Endpoint Detection & Response) tools that continuously watch for and respond to suspicious activity—at scale. This ensures faster detection of breaches and automated blocking of malicious actions.
Recent Breached Data HEROIC has Recovered for millions
Accord Salud
In July 2020, a now-defunct website which was part of Accord Salud’s service portal, likely intended to provide travel-related health insurance plans or information for members or foreigners visiting Argentina, suffered a data breach that affected 221,482 users. The compromised data included email addresses and MD5 password hashes. Users should monitor accounts for suspicious activity and replace any reused passwords across services.
Presidency University
In August 2018, Presidency University, a prestigious public state university in West Bengal, India, suffered a data breach that affected 38,046 users. The compromised data included email addresses and MD5 password hashes. Users should update passwords stored with outdated algorithms like MD5 and ensure they use services that adopt stronger, modern hashing standards.
Sony Entertainment
In July 2025, Sony Entertainment, a division headquartered in the U.S. that oversees film, music, and TV operations worldwide—including major subsidiaries like Sony Pictures and Sony Music—suffered a data breach that affected 713,357 users. The compromised data included email addresses and plaintext passwords. Users should immediately change any reused credentials and prioritize platforms that follow secure password storage practices to protect against future breaches.
Tuteehub
In July 2025, Tuteehub, a comprehensive Indian education and career platform based in New Delhi, run by TuteeHUB Solutions Pvt. Ltd, suffered a data breach that affected 298,698 users. The compromised data included email addresses. While no passwords were exposed, users should remain cautious of phishing attempts and consider tightening their account security wherever possible.
Burger King Russia
In August 2024, Burger King Russia suffered a data breach exposing over 5.6 million order records containing over 3.1 million unique email addresses, phone numbers, full names, genders, birthdays, and physical addresses. The exposure of personal details could lead to identity theft or unauthorized access, highlighting the importance of implementing robust cybersecurity measures to protect customer data and safeguard against future breaches.
Actu-Environnement
In June 2019, Actu-Environnement, a prominent French professional environmental news portal, launched in 2003 and based in Paris, and operated by Cogiterra, a privately held press company, suffered a data breach that affected 36,454 users. The compromised data included email addresses and plaintext passwords. Storing passwords in plaintext poses a serious security risk; users should change affected credentials immediately and prioritize platforms that use secure encryption and hashing methods.
Energizer Power Packs
In March 2019, Energizer Power Packs, a U.S.-based official online shop for Energizer PowerPacks, which are consumer-grade power banks, wireless chargers, power stations, and electronic accessories, suffered a data breach that affected 39,906 users. The compromised data included email addresses and plaintext passwords. Users should update reused passwords across accounts and choose services that enforce strong password protection standards.
Torpedo Military Sales
In October 2018, Torpedo Military Sales, a now-defunct German website offering military vehicle sales targeted at U.S. service members stationed in Germany (e.g. used BMWs, Land Rovers), suffered a data breach that affected 3,274 users. The compromised data included email addresses and MD5 password hashes. Changing passwords after breaches and avoiding reused credentials are key practices for personal data protection.
Department of Embryology University of Goettingen
In August 2018, the official website for the Department of Embryology of the University of Goettingen, based in Germany, suffered a data breach affecting over 35 thousand records. The exposed data includes over 3,000 unique email addresses and passwords hashed with MD5. Strengthening cybersecurity measures is essential to protect academic data and user privacy.
El Rincon del Arte Nuevo
In August 2018, the official website for El Rincón del Arte Nuevo, a Spanish live-music cafe, suffered a data breach affecting nearly 36 thousand records. The exposed data includes over 31,000 unique email addresses and passwords hashed with MD5. Upgrading to stronger encryption and enforcing proper cybersecurity practices is essential to protect user data.
eChanblard Next
In August 2018, eChanblard Next, a French forum for a file sharing software, suffered a data breach affecting over 32 thousand records. The exposed data includes around 28,000 unique email addresses and passwords hashed with MD5. Stronger encryption and robust cybersecurity practices are essential to protect user data.
Universite Marie & Louis Pasteur
In August 2018, the official portal for the Bibliothèques Universitaires (BU) at the Université de Franche‑Comté, now rebranded as Université Marie & Louis Pasteur, located in Besançon, France, suffered a data breach that affected 31,974 users. The compromised data included email addresses and MD5 password hashes. Users are encouraged to reset passwords and adopt secure authentication methods to reduce exposure in future breaches.
Endo Shop
In August 2018, Endo Shop, a South Korean ecommerce platform, suffered a data breach affecting around 42 thousand records. The exposed data includes nearly 40,000 unique email addresses and passwords hashed with MD5. Implementing stronger encryption and cybersecurity protocols is essential to safeguard user credentials.
Sunset Values
In August 2018, Sunset Values, a U.S.-based mental well-being leading platform that helps individuals achieve peace of mind, wellness, and fulfilment, suffered a data breach that affected 49,097 users. The compromised data included email addresses and MD5 password hashes. Users are advised to use password managers and enable two-factor authentication to better protect their online accounts.
EnrichLivingNow
In August 2018, EnrichLivingNow, a now defunct platform, suffered a data breach exposing around 90,000 records. The exposed data includes over 89,000 unique email addresses and plaintext passwords. Proper cybersecurity measures are essential to protect sensitive user data and prevent exposure of credentials through encryption and secure storage.
Travelezze
In August 2018, Travelezze, an Indian travel website specializing in booking services, tour packages, and travel arrangements for both domestic and international destinations, suffered a data breach that affected 33,392 users. The compromised data included email addresses and password hashes stored in an unknown format. It's crucial to update compromised credentials and be cautious when engaging with services that do not disclose or follow proper security standards.
EliteSkills
In August 2018, EliteSkills, a US based community-driven writing and creative forum platform, suffered a data breach affecting around 49 thousand unique records. The exposed data includes email addresses and passwords hashed with MD5. Implementing modern encryption and strong cybersecurity practices is essential to protect user credentials.
eFNN
In August 2018, the online portal for Fiber & Networking CO LTD, a Korean fiber optics company, suffered a data breach affecting nearly 68 thousand records. The exposed data includes over 56,000 unique email addresses and plaintext passwords. Implementing strong encryption and cybersecurity protocols is essential to protect user data and maintain trust.
The Medical Letter
In August 2018, The Medical Letter, a reliable and independent U.S.-based resource for clinical drug information and continuing education, suffered a data breach that affected 33,582 users. The compromised data included email addresses and MD5 password hashes. Given the outdated nature of MD5, users should change their passwords and rely on services that implement strong encryption protocols.
ROSprites
In August 2018, ROSprites, a German-based archival site for custom sprite art inspired by Ragnarok Online—shared by enthusiasts for creative and private fan use, suffered a data breach that affected 19,150 users. The compromised data included email addresses and MD5 password hashes. It's important to avoid password reuse and to choose platforms that use industry-standard encryption for stored credentials.
Get Started
Need immediate assistance?
Call our 24/7 Incident Response hotline at 1-800-613-8582 for emergency support.
Incident Response | Primary
A cyberattack can escalate in minutes—don’t wait. HEROIC’s 24/7 Emergency Incident Response Team is standing by to contain threats, stop further damage, and restore your business fast. Whether you’re facing ransomware, data theft, or a critical system compromise, our experts take immediate action to neutralize the attack and protect your assets.
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