INCIDENT RESPONSE
Act Quickly. Regain Control.
Rapid Response. Complete Recovery. Stronger Security.
Secure & Contain
Investigate & Eradicate
Restore
When you suspect—or confirm—a breach, time is critical.
Immediate Engagement & Containment
When you suspect—or confirm—a breach, time is critical. Our dedicated Incident Response team springs into action, isolating infected systems and stopping malicious activity. By quickly containing the threat, we limit the impact on your business and protect your most sensitive data.
Uncover the root cause and scope of the incident
Digital Forensics & Investigation
- How attackers infiltrated your environment
- The methods they used to move laterally or exfiltrate data
- Which assets were compromised or at risk
continuously monitor the global threat landscape
Threat Intelligence Integration
HEROIC’s Threat Intelligence team continuously monitors the global threat landscape. Once an incident is identified, our intelligence resources help:
- Pinpoint known adversaries and campaigns behind the breach
- Identify vulnerabilities exploited in your systems
- Recommend countermeasures aligned with the specific threat actor’s playbook
Remove malicious artifacts
Remediation & Recovery
After containment, we work closely with your internal teams to remove malicious artifacts, patch vulnerabilities, and rebuild affected systems. Our strategic approach includes:
- Malware Removal: We cleanse all endpoints and servers of malicious code and backdoors.
- Systems Restoration: We help restore business-critical assets to a safe, pre-incident state.
- Policy & Configuration Updates: We strengthen your security posture by updating configurations, implementing zero-trust architecture, and refining policies to prevent repeat incidents.
Work with a proven IR Leader
Ransomware & Data Extortion
Isolate attacks, remove ransomware, and recover systems without paying threats.
Account & Identity Compromise
Data Breaches & Theft
Insider & Persistent Threats
DDoS & Service Disruptions
Malware & Cloud Security Incidents
Don’t Wait for a Breach to Get Worse. Be prepared when danger hits.
We deploy state-of-the-art endpoint protection and EDR (Endpoint Detection & Response) tools that continuously watch for and respond to suspicious activity—at scale. This ensures faster detection of breaches and automated blocking of malicious actions.
Recent Breached Data HEROIC has Recovered for millions
A.P.C.
In November 2024, A.P.C. (Atelier de Production et de Création), a French fashion brand founded by Jean Touitou, suffered a data breach affecting 529,000 users. The breach specifically impacted the apc-us.com domain, which serves customers in the United States. The compromised data included email addresses, phone numbers, and full names. This incident underscores the importance of implementing strong cybersecurity measures, such as encryption, secure authentication protocols, and regular security audits, to protect customer data from unauthorized access and potential misuse.
Bit2Visitor
In August 2023, the now-defunct Russian website Bit2Visitor, a platform that allowed users to earn Bitcoin by visiting websites (commonly known as a Bitcoin faucet), experienced a data breach affecting 21,400 users. The compromised data included email addresses and plaintext passwords. This incident highlights the importance of strong cybersecurity measures, including secure password encryption, to protect user data and prevent unauthorized access.
BitCoinRush
In August 2023, BitCoinRush, a U.S.-based cryptocurrency and forex trading platform, experienced a data breach affecting 4,400 users. The compromised data included usernames and plaintext passwords. This incident underscores the importance of strong cybersecurity measures, including secure password encryption, to protect user accounts and prevent unauthorized access, especially in financial platforms.
Institute of Company Secretaries of India
In June 2023, The Institute of Company Secretaries of India, an official platform providing educational resources, membership details, and regulatory guidelines for corporate governance professionals, suffered a data breach that impacted 200,000 users. The compromised data included email addresses, full names, gender, birthdates, physical addresses, and geographical locations. This incident highlights the critical need for strong cybersecurity measures, including data encryption, regular security audits, and access controls, to protect sensitive user information and maintain trust in professional institutions.
Everycoin
In November 2021, Everycoin, a U.S.-based cryptocurrency project associated with the EVY token—an Ethereum-based token—suffered a data breach affecting 20,000 users. The compromised data included email addresses, phone numbers, full names, and last login dates. This breach highlights the critical need for strong cybersecurity measures to safeguard user information, especially in the cryptocurrency sector, where security and privacy are paramount.
Éclaireuses Éclaireurs de France
In March 2025, Éclaireuses et Éclaireurs de France, a French non-profit scouting organization dedicated to youth development, suffered a data breach affecting 103 users. The compromised data included email addresses, phone numbers, full names, physical addresses, birthdates, and gender. This incident highlights the critical need for robust cybersecurity measures, such as data encryption, access controls, and regular security audits, to protect sensitive personal information and maintain user trust.
Clash of Olympus
In March 2022, Clash of Olympus, an online game, experienced a breach compromising approximately 1.5 million user records, including email addresses, usernames, IP addresses, and passwords stored as MD5 hashes. The incident highlights risks for gaming platforms managing extensive user credentials and personal data. Robust cybersecurity measures, including modern encryption standards, are critical to safeguarding sensitive information and maintaining trust in digital gaming communities.
HireTale
In December 2022, HireTale, an Indian online recruitment platform and Applicant Tracking System, experienced a breach compromising approximately 170,000 user records, including email addresses, full names, phone numbers, and passwords stored as MD5 hashes. The incident highlights risks for platforms managing sensitive professional and personal user data.
JoyHeat
In March 2022, JoyHeat, a gaming platform, experienced a breach compromising approximately 1.4 million records, including email addresses, usernames, IP addresses, full names, geographical locations, and passwords stored as MD5 hashes. The incident highlights risks for platforms managing extensive user credentials and gaming data.
FreeHostForum
In August 2020, FreeHostForum, an online community and discussion forum for web hosting, domain names, and web design, experienced a breach compromising approximately 96,000 records, including email addresses, usernames, birthdays, IP addresses, and MD5 hashed and salted passwords. The incident highlights vulnerabilities in platforms managing user credentials and community interactions. Proper cybersecurity measures are essential to safeguard sensitive information and maintain trust in online forums.
FlyInside
In 2022, FlyInside, a US-based online service helping realtors create real estate virtual tours, experienced a breach compromising approximately 23,000 records, including email addresses and passwords stored in plaintext. The incident highlights critical risks for platforms managing sensitive user credentials, particularly with inadequate encryption practices.
FlyLabs
In 2022, FlyLabs, a Russian IT service company, experienced a breach compromising approximately 18,000 records, including email addresses and passwords stored in plaintext. The incident highlights critical risks for platforms managing sensitive user credentials, particularly with inadequate encryption practices.
Oki Direct
In April 2018, Oki Direct, a UK-based e-commerce platform specializing in OKI printers, consumables, and accessories, experienced a breach compromising approximately 10,000 records, including email addresses and passwords stored as MD5 hashes. The incident highlights risks for retail platforms managing sensitive customer credentials. Robust cybersecurity measures, including modern encryption standards, are critical to safeguarding sensitive data and maintaining trust in online retail services.
SÃndrome de Down Fundación Down21
In March 2025, SÃndrome de Down Fundación Down21, a Spanish website dedicated to providing resources, support, and information about Down syndrome, suffered a data breach that exposed 6,100 rows of data. The compromised information included email addresses and IP addresses. This breach highlights the critical need for robust cybersecurity measures, such as regular security audits and data encryption, to safeguard sensitive user information and maintain trust in online platforms.
Kerygma Family
In July 2021, Kerygma Family, a religious website based in the Philippines, experienced a breach compromising approximately 213,000 records, including email addresses and passwords stored as MD5 hashes or in plain text. The incident highlights risks for platforms managing sensitive user credentials, even in non-profit or religious sectors. Robust cybersecurity measures, including modern encryption standards, are critical to safeguarding sensitive data and maintaining trust in digital platforms.
ClubDunes
In March 2023, ClubDunes, a UAE-based social media platform, experienced a breach compromising approximately 290,000 records, including email addresses, usernames, and passwords stored as MD5 hashes with salting. The incident highlights risks for platforms managing user credentials and social interactions. Robust cybersecurity measures, including modern encryption standards, are critical to safeguarding sensitive data and maintaining trust in digital communities.
Max Baldinger AG
In July 2024, Max Baldinger AG, a German industrial and engineering solutions website, suffered a data breach that exposed 15,000 rows of data. The compromised information included email addresses, phone numbers, full names, addresses, geographical locations, IP addresses, and dates. This breach emphasizes the importance of implementing robust cybersecurity measures to safeguard sensitive user data and prevent potential misuse.
eStoreKo
In June 2021, eStoreKo, an e-commerce platform based in the Philippines, experienced a breach compromising approximately 15,000 records, including email addresses and passwords stored in plain text. The incident highlights risks for platforms managing sensitive customer credentials. Robust cybersecurity measures, including modern encryption standards, are critical to safeguarding sensitive data and maintaining trust in online retail services.
Blink Recruitment
In July 2023, Blink Recruitment, a UK-based recruitment agency, suffered a data breach impacting approximately 30,000 records. The compromised data included email addresses, full names, usernames, phone numbers, and MD5 hashed passwords. This incident underscores the importance of strong cybersecurity measures, particularly for organizations handling sensitive personal data.
Phantom MC
In January 2021, Phantom MC, a Minecraft server community host, experienced a data breach affecting 600 users. The compromised data included email addresses and usernames. This incident highlights the importance of implementing strong cybersecurity measures to protect user information and maintain the security of online gaming communities.
Get Started
Need immediate assistance?
Call our 24/7 Incident Response hotline at 1-800-613-8582 for emergency support.
Incident Response | Primary
A cyberattack can escalate in minutes—don’t wait. HEROIC’s 24/7 Emergency Incident Response Team is standing by to contain threats, stop further damage, and restore your business fast. Whether you’re facing ransomware, data theft, or a critical system compromise, our experts take immediate action to neutralize the attack and protect your assets.
