INCIDENT RESPONSE
Act Quickly. Regain Control.
Rapid Response. Complete Recovery. Stronger Security.
Secure & Contain
Investigate & Eradicate
Restore
When you suspect—or confirm—a breach, time is critical.
Immediate Engagement & Containment
When you suspect—or confirm—a breach, time is critical. Our dedicated Incident Response team springs into action, isolating infected systems and stopping malicious activity. By quickly containing the threat, we limit the impact on your business and protect your most sensitive data.
Uncover the root cause and scope of the incident
Digital Forensics & Investigation
- How attackers infiltrated your environment
- The methods they used to move laterally or exfiltrate data
- Which assets were compromised or at risk
continuously monitor the global threat landscape
Threat Intelligence Integration
HEROIC’s Threat Intelligence team continuously monitors the global threat landscape. Once an incident is identified, our intelligence resources help:
- Pinpoint known adversaries and campaigns behind the breach
- Identify vulnerabilities exploited in your systems
- Recommend countermeasures aligned with the specific threat actor’s playbook
Remove malicious artifacts
Remediation & Recovery
After containment, we work closely with your internal teams to remove malicious artifacts, patch vulnerabilities, and rebuild affected systems. Our strategic approach includes:
- Malware Removal: We cleanse all endpoints and servers of malicious code and backdoors.
- Systems Restoration: We help restore business-critical assets to a safe, pre-incident state.
- Policy & Configuration Updates: We strengthen your security posture by updating configurations, implementing zero-trust architecture, and refining policies to prevent repeat incidents.
Work with a proven IR Leader
Ransomware & Data Extortion
Isolate attacks, remove ransomware, and recover systems without paying threats.
Account & Identity Compromise
Data Breaches & Theft
Insider & Persistent Threats
DDoS & Service Disruptions
Malware & Cloud Security Incidents
Don’t Wait for a Breach to Get Worse. Be prepared when danger hits.
We deploy state-of-the-art endpoint protection and EDR (Endpoint Detection & Response) tools that continuously watch for and respond to suspicious activity—at scale. This ensures faster detection of breaches and automated blocking of malicious actions.
Recent Breached Data HEROIC has Recovered for millions
Telegram alien ULP P693 by alien
On January 19, 2025, a stealer log titled @TXTLOG_ALIEN - 693.txt was distributed via a Telegram channel, comprising approximately 51.1 million lines of data. The log exposed 8.06 million unique email addresses, plaintext passwords, and homepage URLs. This incident underscores the importance of robust cybersecurity practices to mitigate the risks associated with data breaches.
Itau Unibanco S.A
In March 2023, Itau Unibanco S.A., a Brazilian financial services company, experienced a data breach affecting 700,000 users. The compromised data included CPFs, full names, birthdates, bank names, geographical locations, phone numbers, email addresses, and gender. This incident underscores the critical importance of implementing stringent cybersecurity measures to safeguard sensitive financial and personal information and maintain trust in the banking sector.
Rappi Carga
In July 2024, the well-known Colombian delivery platform Rappi Carga experienced a data breach affecting 19.6 million users. The compromised data included CPFs, email addresses, phone numbers, physical addresses, and payment dates and details. This incident underscores the critical importance of robust cybersecurity measures to protect sensitive customer information and maintain trust in digital service platforms.
Municipality of Miraflores
In August 2024, the official website of the Municipality of Miraflores, a district in Peru, experienced a data breach affecting 82,995 users. The compromised data included email addresses, phone numbers, full names, account creation dates, and user documents. This incident highlights the critical need for implementing robust cybersecurity measures to protect sensitive personal information and maintain public trust in municipal services.
City Hall of Codó
In December 2024, personal information from the Municipal City Hall of Codó, a governmental platform in Maranhão, Brazil, was leaked in a data breach. The compromised data included email addresses, CPFs, and password hashes stored using the SHA-1 algorithm. This incident emphasizes the critical importance of implementing robust cybersecurity measures, including the use of modern and secure hashing algorithms, to protect sensitive personal information and maintain public trust in municipal services.
United Nations Delegates
In December 2024, the United Nations Delegates experienced a data breach affecting 13,503 users. The exposed data included full names and email addresses. This incident highlights the critical importance of implementing strong cybersecurity measures to protect sensitive information, particularly in organizations handling global diplomatic affairs.
Alienboot
In February 2018, Alienboot, a DDoS-as-a-Service platform, experienced a data breach impacting approximately 110 thousand records, affecting around 3 thousand users. The breach exposed email addresses, usernames, and passwords hashed with SHA1. This incident highlights the necessity for stronger encryption methods and proactive cybersecurity measures to protect user data from malicious actors.
BreachForums Private Satanic 7M ULP by Satanic
On October 8, 2024, a stealer log titled Private Satanic 7M ULP was uploaded to a popular hacking forum, comprising nearly 7 million records. The leaked data included homepage URLs, plaintext passwords, and approximately 550 thousand unique email addresses. This breach underscores the critical need for individuals and organizations to adopt stringent cybersecurity practices to mitigate risks associated with such attacks.
RapidBox
In early 2021, RapidBox, an Indian online multi-category fashion retailer, experienced a data breach affecting nearly 30 million records. The exposed information included email addresses, full names, and phone numbers. This breach underscores the critical importance of implementing robust cybersecurity measures to protect sensitive customer data in e-commerce platforms.
Barcelona Experts
In September 2024, Barcelona Experts, a travel and tourism agency specializing in Barcelona vacations, experienced a data breach that exposed around 39,000 records. The compromised data included email addresses, full names, and phone numbers, highlighting the critical need for robust cybersecurity in the travel sector to safeguard customer information.
Université d'Antananarivo
In October 2024, Université d'Antananarivo, a public university in Madagascar's capital city, Antananarivo, experienced a data breach involving 765,816 rows of data. The compromised information included email addresses, phone numbers, full names, and plaintext passwords. This breach highlights the urgent need for implementing robust cybersecurity measures, including secure password storage practices, to protect sensitive information and maintain trust in educational institutions.
Nimap Infotech
 In December 2024, Nimap Infotech, an India-based software company, suffered a data breach affecting approximately 1.5 million records. The exposed data included email addresses, names, and password hashes. This breach underscores the importance of robust cybersecurity practices to safeguard sensitive user information and prevent unauthorized access.
Rina Fashion
In December 2022, the Saudi-based fashion website Rina Fashion experienced a data breach affecting 85,859 users. The compromised data included email addresses, full names, addresses, and order details. This incident highlights the vital importance of implementing robust cybersecurity measures to protect sensitive customer information and maintain trust in e-commerce platforms.
SAP
In September 2024, SAP, a German multinational corporation specializing in enterprise software, experienced a minor data breach originating from a third party, exposing 2,600 rows of employee information. The compromised data included first names, last names, job titles, email addresses, cities, states, countries, and created timestamps. This incident underscores the importance of enforcing stringent cybersecurity measures, including vetting third-party vendors, to protect sensitive employee information and maintain trust within the organization.
Telegram alien ULP P694 by alien
On January 19, 2025, a stealer log titled @TXTLOG_ALIEN - 694.txt was distributed via a Telegram channel, comprising approximately 55.8 million lines of data. The log exposed 8.82 million unique email addresses, plaintext passwords, and homepage URLs. This incident underscores the importance of robust cybersecurity practices to mitigate the risks associated with data breaches.
GTAGaming
In August 2016, the Grand Theft Auto forum GTAGaming experienced a data breach, resulting in the exposure of nearly 200,000 user accounts. The vBulletin-based forum leaked email addresses, IP addresses, usernames, and password hashes. This incident highlights the importance of strong cybersecurity practices, even for online gaming communities, to protect user data and prevent unauthorized access.
Sealed.AI
In December 2024, Sealed.AI, an AI-driven transcription service for conferences and phone calls, experienced a data breach that exposed 12,000 records. The compromised data included phone numbers. This incident highlights the critical need for organizations handling sensitive communications to prioritize cybersecurity measures to protect user privacy.
BreachForums Horizon Clouds 14M ULP by paninecon
On July 3, 2024, a stealer log titled Horizon Clouds 14M ULP was uploaded to a popular hacking forum, containing approximately 26.7 million records. The compromised data included homepage URLs, plaintext passwords, and around 1.7 million unique email addresses. This incident highlights the ever-present risk posed by malicious actors and the importance of robust cybersecurity measures to safeguard sensitive information.
PrepHero
In December 2024, PrepHero, a US-based high school athlete coaching platform, experienced a data breach that resulted in the exposure of 41,000 unique user records. The compromised information included email addresses, phone numbers, and full names. This breach underscores the importance of robust cybersecurity practices to safeguard user data against unauthorized access and potential misuse.
Albion Online Forums
The Albion Online forum suffered a data breach in October 2020, impacting 292,000 users. The compromised data included usernames, email and IP addresses, and passwords stored as "Double Bcrypt" hashes, a strong encryption method. This incident underscores the importance of robust cybersecurity measures to protect user data, even for online gaming platforms that employ advanced encryption techniques.
Get Started
Need immediate assistance?
Call our 24/7 Incident Response hotline at 1-800-613-8582 for emergency support.
Incident Response | Primary
A cyberattack can escalate in minutes—don’t wait. HEROIC’s 24/7 Emergency Incident Response Team is standing by to contain threats, stop further damage, and restore your business fast. Whether you’re facing ransomware, data theft, or a critical system compromise, our experts take immediate action to neutralize the attack and protect your assets.
