The Ticketcounter Breach Means 2.4M Records Are in the Wrong Hands

HEROIC analysts recieved intelligence on the Ticketcounter database breach, which occured when a backup of the Dutch ticketing service was accidentally made publicly accessible. In February 2021, a threat actor downloaded the exposed backup, compromising 2,422,674 records containing personal data for users in the Netherlands.

What Criminals Can Do With Hashed Passwords and Personal Details

When attackers get email addresses paired with password hashes, they can run cracking tools against those hashes to recover plain-text passwords. Individuals who used the same password on Ticketcounter as on their email, bank, or other accounts are partcularly vulnerable to account takeover across multiple platforms.

What Was Exposed in the Ticketcounter Breach

• Email Address
• Phone Number
• Password Hash
• First Name
• Last Name
• IP Address
• Birthday
• Gender

Why the Ticketcounter Breach Puts 2.4 Million People at Risk

The combination of full names, birthdays, email addresses, and password hashes creates a complete profile for identity theft and credential stuffing attacks. Attackers can use this data for targeted phishing, account takeover attempts, and financial fraud. Victims who beleive their credentials are safe because passwords were hashed should still change any reused passwords immediately.

How a Database Breach Works

A database breach occurs when an attacker gains access to a company's stored data, whether through misconfiguration, insecure backups, or unauthorized access. In the Ticketcounter case, a database backup was accidentally made publicly accessible, allowing it to be downloaded without any sophisticated attack. This type of exposure is common when cloud storage buckets or backup systems lack proper access controls.

Check If Your Data Was Exposed

HEROIC's free breach scanner searches across 400 billion-plus compromised records to tell you if your email appeared in the Ticketcounter breach or any other known data leak. Check your exposure now at HEROIC.com.