INCIDENT RESPONSE
Act Quickly. Regain Control.
Rapid Response. Complete Recovery. Stronger Security.
Secure & Contain
Investigate & Eradicate
Restore
When you suspect—or confirm—a breach, time is critical.
Immediate Engagement & Containment
When you suspect—or confirm—a breach, time is critical. Our dedicated Incident Response team springs into action, isolating infected systems and stopping malicious activity. By quickly containing the threat, we limit the impact on your business and protect your most sensitive data.
Uncover the root cause and scope of the incident
Digital Forensics & Investigation
- How attackers infiltrated your environment
- The methods they used to move laterally or exfiltrate data
- Which assets were compromised or at risk
continuously monitor the global threat landscape
Threat Intelligence Integration
HEROIC’s Threat Intelligence team continuously monitors the global threat landscape. Once an incident is identified, our intelligence resources help:
- Pinpoint known adversaries and campaigns behind the breach
- Identify vulnerabilities exploited in your systems
- Recommend countermeasures aligned with the specific threat actor’s playbook
Remove malicious artifacts
Remediation & Recovery
After containment, we work closely with your internal teams to remove malicious artifacts, patch vulnerabilities, and rebuild affected systems. Our strategic approach includes:
- Malware Removal: We cleanse all endpoints and servers of malicious code and backdoors.
- Systems Restoration: We help restore business-critical assets to a safe, pre-incident state.
- Policy & Configuration Updates: We strengthen your security posture by updating configurations, implementing zero-trust architecture, and refining policies to prevent repeat incidents.
Work with a proven IR Leader
Ransomware & Data Extortion
Isolate attacks, remove ransomware, and recover systems without paying threats.
Account & Identity Compromise
Data Breaches & Theft
Insider & Persistent Threats
DDoS & Service Disruptions
Malware & Cloud Security Incidents
Don’t Wait for a Breach to Get Worse. Be prepared when danger hits.
We deploy state-of-the-art endpoint protection and EDR (Endpoint Detection & Response) tools that continuously watch for and respond to suspicious activity—at scale. This ensures faster detection of breaches and automated blocking of malicious actions.
Recent Breached Data HEROIC has Recovered for millions
Haske247
In October 2022, Haske247, an online video-sharing platform based in Nigeria, suffered a data breach exposing approximately 90 thousand records containing nearly 1000 unique email addresses, usernames, full names, IP addresses, genders, birthdays, and bcrypt hashed passwords. The incident underscores the importance of implementing robust cybersecurity measures to safeguard sensitive personal data and prevent future breaches that could compromise individuals' privacy.
3v1t.aihzst.cn
In March 2025, the login portal for a system identified as "三位一体后台登录" (translated from Chinese as "Trinity Backend Login") experienced a data breach that affected 16,185 users. The exposed information included email addresses, full names, genders, birthdates, phone numbers, geographic locations, and relevant dates. This breach highlights the critical importance of implementing comprehensive cybersecurity measures to protect sensitive personal data.
Fully Charged
In 2020, FullyCharged, a UK-based e-commerce and physical retailer specializing in premium electric bikes and related accessories, experienced a data breach exposing approximately 160 thousand records containing over 8,500 unique email addresses, phone numbers, full names, IP addresses, physical addresses, and MD5 hashed passwords with salts. Safeguarding personal data is crucial to protect individual privacy and prevent future breaches that could compromise unauthorized access to sensitive details.
Outwood Grange Academies Trust
In May 2025, the official platform for Outwood Grange Academies Trust (OGAT), an award-winning multi-academy trust based in the United Kingdom and committed to providing high-quality education across northern England, suffered a data breach affecting 9,827 users. The compromised data included email addresses, phone numbers, full names, birthdates, gender, physical addresses, and geographic locations. This breach highlights the critical need for robust cybersecurity practices in the education sector to safeguard sensitive personal information of students, staff, and stakeholders.
Codr
In August 2018, Codr—a U.S.-based informational platform specializing in computer components and programming languages—experienced a data breach affecting 19,262 users. The exposed information included email addresses and unencrypted passwords. This incident highlights the critical importance of implementing robust cybersecurity measures to protect sensitive user data and maintain trust.
Qiannao
In January 2012, Qiannao, a Chinese online platform offering cloud computing services, suffered a data breach affecting over 700 thousand records. The exposed data includes around 642,000 unique email addresses, usernames, and plaintext passwords. Storing passwords in plaintext significantly increases risk to user security. Implementing proper cybersecurity measures is essential to protect sensitive information and maintain user trust.
Telegram Snatch_Cloud 1.6k Logs by .boxed.pw
On June 4, 2025, a stealer log titled Snatch_Cloud 1.6K was circulated through a Telegram channel. The log exposed around 31,000 email addresses, along with plaintext passwords, usernames, homepage URLs, IP addresses, and system information from the compromised devices. This incident reinforces the necessity of strong cybersecurity defenses to guard against stealer malware threats.
HD Systems
In November 2022, HD Systems, a Czech e-commerce platform specializing in professional CCTV and security equipment, experienced a data breach exposing approximately 1,500 records containing over 1100 unique email addresses and full names. Such breaches can lead to identity theft or other security risks for third parties with access to compromised information. Proper cybersecurity measures are essential to protect sensitive data from unauthorized access and ensure business continuity in the face of potential threats.
BigBonuses
In August 2018, BigBonuses, an ecommerce platform, suffered a data breach affecting around 25,000 unique records. The exposed data includes email addresses and passwords stored in plain text. Storing passwords securely and enforcing strong cybersecurity measures are critical to preventing unauthorized access and safeguarding user information.
Cheat-Master
In August 2018, Cheat-Master, a Russian forum focused on gaming cheats, hacks, and modifications, suffered a data breach affecting over 2 million unique records. The exposed data includes email addresses and plaintext passwords. Proper cybersecurity practices, including secure password storage, are essential to protect user data and reduce the risk of exploitation.
Eccountant
In March 2025, the login portal for Eccountant, a cloud-based Enterprise Resource Planning (ERP) platform based in Pakistan and designed to optimize business operations, experienced a data breach that affected 60,309 users. The compromised information included email addresses, phone numbers, birthdates, genders, full names, geographic locations, physical addresses, and dates. This incident highlights the critical importance of implementing and maintaining robust cybersecurity measures to protect sensitive business and user data.
Help for Assessment
In May 2023, Help for Assessment, a Kenya-based online academic writing service offering assignment and project assistance, suffered a data breach exposing approximately 65,000 records containing over 2,400 unique email addresses, full names, phone numbers, ip addresses, and bcrypt hashed or plaintext passwords. The exposure of these sensitive details poses risks to individuals whose personal information has been compromised, highlighting the importance of implementing robust cybersecurity measures to safeguard such critical data from unauthorized access and potential threats.
Telegram CuckooLogs 6-3-25 by .boxed.pw
On June 3, 2025, a stealer log titled CuckooLogsPublic-20250603 was shared on a Telegram channel. The log exposed around 1,963 email addresses, as well as plaintext passwords, homepage URLs, and system information on affected devices. This type of breach, stemming from infostealer malware, underscores the urgent need for proactive cybersecurity measures—including the use of password managers, antivirus protection, and routine system monitoring—to mitigate the risk of identity theft and further exploitation.
Telegram OldCLoudFree 6-3-25 by .boxed.pw
On June 3, 2025, a stealer log labeled OLDCloudFree was distributed via a Telegram channel. The log revealed approximately 20,000 email addresses, along with plaintext passwords, homepage URLs, IP addresses, and system information from infected machines. This event highlights the urgent need for effective cybersecurity measures to combat the spread of stealer malware.
Telegram RusCloud 6-2-25 by .boxed.pw
On June 3, 2025, a stealer log titled Logs_2 June was shared on a Telegram channel. The log exposed around 9,485 email addresses, as well as plaintext passwords, homepage URLs, and system information on affected devices. This type of breach, stemming from infostealer malware, underscores the urgent need for proactive cybersecurity measures—including the use of password managers, antivirus protection, and routine system monitoring—to mitigate the risk of identity theft and further exploitation.
Telegram WaterCloud 6-3-25 by .boxed.pw
On June 3, 2025, a stealer log titled @WATERCLOUD_NOTIFY - 408 FILES 03.06.2025 - THANKS FOR SUB was shared on a Telegram channel. The log exposed around 6,531 email addresses, as well as plaintext passwords, homepage URLs, and system information on affected devices. This type of breach, stemming from infostealer malware, underscores the urgent need for proactive cybersecurity measures—including the use of password managers, antivirus protection, and routine system monitoring—to mitigate the risk of identity theft and further exploitation.
Telegram MintCloud 6-3-25 by .boxed.pw
On June 3, 2025, a stealer log titled MINTCLOUD_FREE_LOGS-ONLY FRESH! was shared on a Telegram channel. The log exposed around 3,697 email addresses, as well as plaintext passwords, homepage URLs, and system information on affected devices. This type of breach, stemming from infostealer malware, underscores the urgent need for proactive cybersecurity measures—including the use of password managers, antivirus protection, and routine system monitoring—to mitigate the risk of identity theft and further exploitation.
Telegram SunCloudNew #1183 1.2k Logs by .boxed.pw
On June 4, 2025, a stealer log titled SunCloudNew #1183 was circulated through a Telegram channel. The log exposed nearly 40000 email addresses, along with plaintext passwords, usernames, homepage URLs, IP addresses, and system information from the compromised devices. This incident reinforces the necessity of strong cybersecurity defenses to guard against stealer malware threats.
Telegram Alien_Log 4k Logs 6-4-25 by .boxed.pw
On June 4, 2025, a stealer log titled Alien_Log 4k Pcs was shared via a Telegram channel. The log exposed over 72,000 email addresses, along with plaintext passwords, usernames, homepage URLs, IP addresses, and system information from the affected devices. This breach highlights the critical importance of implementing strong cybersecurity practices to defend against stealer malware.
LaptopMania
In December 2015, LaptopMania, a UK based ecommerce platform, suffered a data breach affecting over 4,000 unique records. The exposed data includes email addresses, full names, and MD5 hashed passwords. Proper cybersecurity measures are critical to safeguard customer information and prevent unauthorized access.
Get Started
Need immediate assistance?
Call our 24/7 Incident Response hotline at 1-800-613-8582 for emergency support.
Incident Response | Primary
A cyberattack can escalate in minutes—don’t wait. HEROIC’s 24/7 Emergency Incident Response Team is standing by to contain threats, stop further damage, and restore your business fast. Whether you’re facing ransomware, data theft, or a critical system compromise, our experts take immediate action to neutralize the attack and protect your assets.
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