Protect Your Patients’ Sensitive Data with HEROIC’s Comprehensive Cybersecurity Solutions

Cyber breaches of sensitive patient medical information are a serious issue, one which is unfortunately becoming much more common.  Reports indicate the number of health records exposed jumped from 21.2 million in 2019 to 28.5 million in 2021, with 78% of healthcare data breaches stemming from hacking.

Now is a good time for healthcare companies to make sure they are focusing on preparation, detection and incident response.  Detailed cybersecurity assessments will help ensure that potential threats are identified and remediated to ensure protection for your business and your patients. 

HEROIC will identify gaps in the infrastructure that puts your medical office at risk, and will recommend procedures to ensure your business is effectively safeguarded.  Unlike most other IT providers, HEROIC is a cyber security technology company first, and ensures cyber protection is the foundation of all we do.

Ensure your Operation is Effective and Secure

Well-designed and implemented IT systems ensured your business has the right tools to run smoothly. Medical facilities have a plethora of systems and tools required to support the different aspects of the business, including patient information, billing records, Radiology applications, communication and internet tools.

HEROIC’s IT specialists will conduct a comprehensive IT assessment to help identify your medical system needs, and ways to improve the effectiveness of your business.   Effective IT systems and tools should improve business processes and employee performance, as well as lower IT-related costs.  Once complete we will work within your budget to develop a strategic IT plan that works for your operation.

Complete Managed Healthcare IT Services

Healthcare providers want to focus on their core competancy of providing superior patient care.  Managed Healthcare IT services take the IT burden off the healthcare provider and ensures an optimally functioning IT enviornment is available, while also providing innovative and strategic improvements to the tools and functions available to patient care operations.

HEROIC offers the skilled support that will remove all IT-related functions and stressors from your business.  Our IT experts are skilled in all traditional IT functional areas, as well as PACS administration, Telecom,  Vendor applications & support, onsite IT asset management, and others.  Let us take the IT burden off your shoulders!

The Importance of Disaster Recovery Plan in Healthcare Industry

Our IT professionals understand that during a medical emergency, doctors cannot wait for a natural or cyber disaster to subside and for IT systems to be back up and running. Disaster recovery and business continuity services help minimize downtime, so business can continue as usual.

An effective disaster recovery plan lets you restore your medical data and resume normal processes with minimal downtime following any type of data loss. Without a disaster recovery plan, your business may have a delayed recovery or even fail following any type of significant data loss

Understand your business better with HEROIC’s Data Analytics Solutions

Simplifying collection and organization of healthcare data is a promising first step for most healthcare organizations. But having the tools to uncover the most useful data in a vast collection of information is key for organizations to get the most value from big data in healthcare.

Data analytics help organizations uncover vital insights in their data that could help them identify opportunities to provide more value, efficiency, and better-quality care at an affordable cost.

Effective IT Operations Support & Service

We know that healthcare professionals deal with medical emergencies 24/7/365, and need technology issues corrected fast to ensure the facilities can focus on caring for patients.  We are available every day of the year, 24 hours per day, to ensure you get support you need.

We have a core team of specialists available to respond, with a core team of engineers available to support further if required.   If the issue is with an external vendor’s system or application, we will take the lead to ensure it is resolved timely and effectively.

HEROIC’s service desk goes beyond just answering support questions and incident management.  We can also support change management, knowledge base creation, self-service portals, configuration management, metrics dashboards and even data analytics.

Maximize Value and Efficiency with Process Improvement Solutions

Workflow and process re-engineering is a method by which IT professionals discover improvements to IT-related problems that impact the day-to-day operation. HEROIC can help automate procedures and implement functional improvements to ensure that your IT system works for your specific office needs.

Healthcare leaders are seeking ways to reduce waste, increase the efficiency of healthcare operations.  If  your organization wants to improve healthcare value and service, process re-engineering might be a solution to consider.